At Pretty Chunks, we’re committed to provide a smooth and enjoyable shopping experience. We handle every order with care and work hard to deliver your items efficiently and as quickly as possible. Here’s everything you need to know about our shipping and delivery process:
How long will it take to receive my order?
All orders are processed and shipped within 1-2 business days from the date of purchase. Please keep in mind that during busy times like holiday’s, Festive seasons or promotions, processing time might take a little longer. Thanks for your understanding and patience!
What payment options do you offer?
We accept payments via UPIs, Credit Cards, Debit Cards, Net banking, Mobile Wallets, and Cash on Delivery/Pay on Delivery.
What will be the Estimated delivery time?
Delivery times may vary depending on your location or any external factors, we want your order to reach you as quickly as possible! 99% of our shipments are sent through premium service providers, with Ship rocket, handling all our tech support (SMS, emails, etc.).
Shipping Costs
Enjoy FREE SHIPPING on orders over INR 599! (Please note that this may change during sales or promotions, so keep an eye out for updates!)
Prepaid Orders:
- No verification is needed.
- we’ll ship your order within 1 working day.
- We’ll aim to get it to you within 3–5 working days.
Cash on Delivery (COD) Orders:
We know some of you prefer to pay on delivery. For COD orders, we offer options to suit your preference:
Enjoy COD on orders over INR 799! (Please note that this may change during sales or promotions, so keep an eye out for updates!)
Express Delivery: Get your order faster for just 250 Rs.
Standard Delivery: A more affordable option for 100 Rs.
Please note that COD orders require a verification process, so it might take 1-2 days for verification and an additional day for processing. Overall, you can expect delivery within 5-7 days.
How do I Track my Order?
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number.
You can easily track your shipment by clicking the link in the email or entering the tracking number on our website.
What precaution I need to take while entering Delivery Address?
Please double-check your delivery address before checking out! ensure that all required details are mentioned on Delivery Address with Proper Pin Code and email and Mobile number with alternate mobile number.
If the address provided is incomplete or incorrect, we won’t be able to deliver your order, so please double-check your details to ensure everything is accurate!
What I need to know in case Shipment Delays?
While we always aim to deliver on time, unexpected issues like weather, customs delays, or heavy holiday traffic can sometimes cause delays.
If there’s a significant delay, we’ll notify you and work hard to resolve it or you can contact us so that mutually we can solve the issue at the earliest.
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Pretty Chunk reserves the right to modify or update its policies, or any part thereof, at any time, without prior notice. Any changes will be applicable to customers from the date they are implemented.
